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Questions About Renting Movies
What is a Rental Queue?
How many movies need to be on my list?
How do I add DVDs to my queue?
How many movies do I get each month?
How long can I keep my rentals? No late fees?
Why didn't I get my top gay movie choice?

Shipping, Damage, Loss & Purchasing
Why didn't I get my full allotment of DVDs?
What if I lose the sleeve or envelope?
What if I haven't received my DVDs?
What if StudFilms doesn't get my returns?
What if a DVD is damaged or defective?
How do I purchase my rental?

Billing Questions
What company shows up on my bank statement?
Will I be billed if my queue is empty?
How do I cancel my membership?
What if I cancel and don't return the DVDs within 10 days?
What is StudFilms' refund policy on sales & rentals?
What if I forget to cancel or just stop renting?
How do I change my billing or contact information?
Can I suspend service if I go on vacation?

Technical Problems
What if I lost my password?
How do I log on? Why isn't it working?
What are cookies? Do I need them activated?

How Do I Contact StudFilms?